What training does your organisation need to ensure optimum systems & processes?
Image credit: Stefan Stefancik
1. Risk Management
The importance and processes of risk management is an important area for staff to be on top of.
2. Understanding ISO9001 and Business Processes
Understanding the importance of a Quality Management System and giving tools to support staff in the process approach may be vital to your organisation.
3. Conducting an Internal Audit
If you are conducting an internal audit, your team will need the necessary skills.
4. Further Team Development
You should also consider whether your team requires activities to foster cohesion, clarity of direction, or leadership skills. This may involve work on culture, team building or mentoring.
Christine Brown is founder and managing director of Potential Unlocked, a market leader in the design of management systems that meet compliance and business requirements. She holds a Bachelor of Arts (double major in Political Science and Public Sector Management); RABQSA Lead Auditor, DiSC 5 Behaviours of a Cohesive Team accreditation; Everything DiSC accreditation, TAE 40110 Cert IV Training & Assessment & TAELLN 411.
Due to her extensive knowledge and experience, Christine is trusted by her clients for her patience, understanding and her ability to interpret compliance requirements in a straightforward, uncomplicated way. She regularly facilitates in-house and public workshops, sharing her knowledge of designing simple processes and systems, communicating effectively as an auditor, building and leading teams, and risk management.
Christine’s clients range from small business and start-ups to large organisations and government departments. Covering a broad range of industries, her clients include Boral, BAE Aerospace, Geobrugg, Tenix, West Australian Police, and the Victorian Ambulance Service.
Christine’s new initiative, The Business Performance Program, assists businesses with all major areas of business that are essential for success
For any further information on contracting in an internal auditor to conduct your audits or auditor training please refer to more Audit Tips.
