Audit Tips

Quality Management Systems

Over the years when working with organisations wanting assistance in gaining ISO 9001 certification I have found that the Plan, Do, Check, Act (PDCA) model is not well understood or used. ISO 9001:2015 now has the PDCA model linked to the clauses of ISO 9001 which should make it easier to understand when an organisation is planning its approach in the development and implementation of its quality management system. Read More


Planning, Preparing & Conducting Training Workshops

I have been running public and in-house workshops for many years and on all types of topics. One thing you can be sure of as a trainer / facilitator is you can plan and prepare, but you never know who is going to walk through the door, and whether they are committed to learning, or if they are a ‘training hostage’. Read More


How to plan & run a smooth audit

Time is of the essence when asked by management to conduct an audit.  Stress levels start to rise  – where do I start? How much time have I got to do this? What do they want me to audit? Where do I need to go to do the audit? How do I decide who I have to interview? AND I have to plan all of this!  In this article, we provide some tips on how to conduct a successful audit. Read More


Constructing an audit report

In this article we discuss how to construct an audit report.  Most organisations already have templates in place to assist the auditor to write their report with clear headings to guide the author and the reader.  Read More


Carrying out an audit

A good auditor spends time planning and preparing for their audit but it is also critical to consider your personal style when approaching an auditee. As we all know human beings do not behave in the same way so an auditor needs to adapt their approach to be able to engage with the auditee and get appropriate and timely information resulting in an audit report that adds value to their organisation.  Read More


Comparison between ISO 9001:2008 and ISO/DIS 9001:2015

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Proposed Structure ISO 9001:2015 (Final Release Date Approx. October 2015)

Towards the end of 2015, ISO 9001:2015 version should be released. This update will see a re-write of the standard where the existing 8 sections of the ISO 9001:2008 are extended to 10 sections. There is currently a DRAFT version available, which the following information is based on. Read More